Visitor facilities and access

Gift Shop and Refreshments

Our shop offers a selection of quality gardening tools, many of which are used in the garden, as well as books by Christopher Lloyd and other authors, handmade and locally sourced products including pottery, knitted items, jams and chutneys, confectionary, greetings cards, post cards, and wooden products made at Great Dixter.

Refreshments are available from the Loggia, located next to the Shop and include filled baguettes, salad pots, quiches and cakes, delivered daily from a local delicatessen, packaged snacks and biscuits, ice creams, freshly ground coffee, and a selection of teas and cold drinks. Seating is located at picnic tables in the shop garden and under cover in the Loggia to its side.

Picnics may be eaten on the grassy car parks where there are picnic tables.

Accessibility

Parking: level access to garden, over grass and track. Disabled parking is located in the small car park opposite the ticket office. Disabled passengers may be set down at the ticket office before car is parked in the car park.
Garden: hardened paths, slopes with some ramps. Steps at a number of points may be difficult; see map.
House: good access to ground floor, the Great Hall and Parlour. Access to the Solar via steep stairs with handrail. Access to the Yeomans Hall has five steps and a handrail. A folder containing photographs and descriptive text of the Yeomans Hall and Solar is available.
Shop: access possible, level surface. Picnic tables available. Level access.
Adapted WCs: adapted WCs on level ground near ticket office and on level ground near shop.
Wheelchairs: two wheelchairs are available, please contact office in advance to book one tel. 01797 252878 during weekday office hours. Route maps are provided for wheelchair users, please ask at the Ticket Office on arrival.
Mobility Vehicles: some areas of the garden are not suitable for mobility vehicles, please take the greatest care in deciding to access narrow paths. The staff will be happy to help you should you encounter difficulties during your visit.

An accessibility map is available from the ticket office on arrival at Great Dixter.

Narrow paths

In August and September the garden is at its fullest and as a consequence some paths are narrow and difficult to navigate, particularly in a wheelchair or with a push chair. We cannot do much about this without a fairly significant change to the ethos behind the planting, so advise if this is likely to be a problem that these months are avoided. It should be said however that many parts of the garden are accessible in these months and we certainly don’t want to discourage wheelchair users and people with push chairs from coming during this time.

Paving stones

Paving stones in the garden may be uneven or slippery when wet. Please take care when walking on the paths.

Open water warning

For your safety, please be warned that there are a number of unfenced ponds in the garden. It is not advisable to leave children or dependants unsupervised. The location of these ponds is shown on the garden plan and within our leaflet.